Casio America, Inc.

Full information about place Establishment and electronics store "Casio America, Inc." at 570 Mount Pleasant Avenue, Dover, NJ 07801. Find out the full address, phone number, opening hours, customer reviews, map and photos.

Contacts

Categories:
Establishment   Electronics store  

Website:
casio.com

Address:
570 Mount Pleasant Avenue, Dover, NJ 07801
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Phone number:
+1 973-361-5400

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Opening times

Monday 09:00am — 05:00pm
Tuesday 09:00am — 05:00pm
Wednesday 09:00am — 05:00pm
Thursday 09:00am — 05:00pm
Friday 09:00am — 05:00pm
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Reviews about Casio America, Inc.

  • msbav8r
    Nov, 10 2018
    ★ ☆ ☆ ☆ ☆
    Purchased a new Casio GW7900 online on January 31st, 2018.

    Discovered that the auto-light feature (the main reason I bought the watch) wasn't working. I found out later that this was a very common defect with several models of Casio watches, including the GW7900 and 5610.

    I called Casio customer service, who asked for the serial number, then told me they would repair under warranty, gave me a case number and told me to call the Casio Repair Center.

    I called the repair center and was, again, told that they would fix it under warranty and to send the watch, at MY expense, to the repair center.

    A week and a half later, I got an email from Casio stating that I had to pay $83.32 for them to fix the watch and send it back to me.

    It was 2 months old, I already paid $99 for the watch, $10 to ship it to them and they want me to pay another $83.32 for a watch that has a manufacturer defect?!

    Or, pay another $8 for them to send an unrepaired, defective watch back to me?!

    Since I have no interest in shelling out MORE money for a broken watch, I'm not paying. So the watch will be scrapped.

    Not only are they in breach of their own warranty, but violating the laws of merchantability in most states.

    I have 6 other Casio watches and would have purchased many more, but this is the last one.

    Casio refusing to honor their warranty is despicable.
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Casio America, Inc.

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